Practice Areas / Consumer, Traffic & Accident
Sold a faulty product, given poor service, issued a traffic challan you believe is wrong, or injured in a road accident? The law gives you options, but each has its own process and deadlines. We help you understand them and file correctly.
It depends on the amount you paid for the goods or services, not the compensation you claim. If you paid up to ₹50 lakh, the complaint goes to the District Consumer Commission; above ₹50 lakh and up to ₹2 crore, to the State Commission; and above ₹2 crore, to the National Commission. Complaints can also be filed online through the government's consumer e-filing portal.
Generally within two years from when the problem arose, under the Consumer Protection Act, 2019.
The Motor Vehicles Act, as amended in 2019, requires a claim before the Motor Accident Claims Tribunal (MACT) to be filed within six months of the accident, so it's important not to delay.
Yes. Depending on your state, e-challans can be contested through the traffic police grievance process, the virtual court, or a Lok Adalat.
This information is general and not legal advice. Laws and procedures can change and depend on your situation, so please consult an advocate about your specific case.
